Program Manager (IT & Legal)

Job Title: Program Manager (IT & Legal)

Location: Irvine CA. (Hybrid opportunity 3 days a week onsite).

Salary: Based on Relevant experience, Skills, Education, Certifications. Etc.

Benefits: Health Insurance / 401K / Incentive Plans / Bonus, etc.

 
NO C2C, RELOCATION OR SPONSORSHIP

Our client is looking to hire on a Full-Time basis a LEGAL OPERATIONS CONSULTANT who can Lead cross-functional programs spanning Legal, IT, and Information Security domains.
 

Job Description

This role is an Individual Contributor in the IT organization supporting Legal at Western Digital.

Essential Duties and Responsibilities

Technical Program Management Excellence

• Lead cross-functional programs spanning Legal, IT, and Information Security domains
• Define scope, success metrics, and roadmaps while overseeing end-to-end execution
• Manage vendor relationships and influence system roadmaps to meet Legal organization needs
• Facilitate technical requirements and maintain well-defined roadmaps with senior stakeholders

Legal Technology Leadership

• Serve as in-house expert on legal technologies (CLM, document automation, AI tools)
• Collaborate with IT infrastructure, development, and testing teams on releases and upgrades
• Stay current on legal tech trends and vendor roadmaps to inform IT strategy

Support & Adoption Enablement

• Provide L2/L3 support including onboarding, user provisioning, and workflow troubleshooting
• Lead live demos and training sessions for new technology adoption
• Develop user guides, training materials, and internal documentation
• Drive technology adoption through targeted communications and engagement

Innovation & Change Management

• Continuously identify automation and innovation opportunities in legal operations
• Track system usage, impact, and satisfaction metrics
• Lead organizational change management initiatives, both tactical and strategic

Qualifications

REQUIRED:

• 8+ years in Legal Business / Operations Consulting, Legal Technology Innovation, or Legal Managed Services
• Strong technical program management with large-scale legal operations projects
• Executive stakeholder relationship management
• Deep knowledge of legal systems (contract management, e-discovery, compliance platforms)
• Legal industry process expertise (regulatory compliance, M&A, IP management, data privacy)
• IT systems administration and L2/L3 business support experience
• Information security acumen and organizational change management skills
• Vendor management and coordination experience

Education:

• Bachelor's required.
• MBA, or Master's preferred

Certifications:

• CLOC/ ILTA/ ACC, CIPP/ CIPM/ CIPT, PMP, CISA/ CISM/ CISSP, Agile, Lean/ Six Sigma